Frequently Asked Questions
Everything you need to know about your THRILLING fashion journey.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for those who need their fashion fix faster.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please visit our Returns Portal to generate a prepaid shipping label.
How do I ensure I'm ordering the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you ship internationally?
Yes, THRILLING ships to over 50 countries worldwide. International shipping rates and estimated delivery times are calculated automatically at checkout based on your location.
Are the items authentic?
Quality and authenticity are our top priorities. We source our collections directly from verified designers and trusted distributors to ensure every piece is 100% authentic.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and offer interest-free installments through Klarna and Afterpay.